Terms & Conditions

A legal disclaimer

Last Updated: September 1st 2025

Welcome to The Alchemy Hub. By accessing our website, purchasing products, or booking events, workshops, or treatments, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Us

The Alchemy Hub is a sole trading business based at:
8A Adams Business Centre, Crane Farm Road, Basildon, SS14 3FF

2. Use of the Website

All content on this site is for general information only and may be updated without notice.
You agree not to misuse this website (e.g., hacking, introducing viruses, or uploading unauthorised content).
All text, images, and materials remain the intellectual property of The Alchemy Hub and may not be copied or reproduced without permission.

3. Bookings, Classes & Events

Bookings for classes, workshops, and treatments are made via our website.
Payment is required at the time of booking.
Our Refund & Cancellation Policy applies to all bookings (please see our dedicated policy page for details).
We reserve the right to reschedule or cancel events. In such cases, you will be offered a transfer or refund.

4. Products & Shop Purchases

We take care to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur.
All items are subject to availability.
Please see our Shipping Policy for details on delivery, returns, and exchanges.
Crystals, spiritual tools, and other wellness items are intended for holistic or spiritual use and are not a substitute for professional medical treatment or advice.

5. Payments

Payments can be made via the secure options available at checkout.
We do not store or have access to your card details.

6. Liability

Participation in classes, treatments, or workshops is at your own risk.
You are responsible for ensuring you are fit and well enough to take part. If you are unsure, please consult a medical professional before attending.
The Alchemy Hub is not liable for injuries, damages, or losses incurred during events, except where required by UK law due to negligence.

7. User Responsibilities

You agree to provide accurate personal information when booking or making a purchase.
You are responsible for your personal belongings when attending our premises.
Attendees are expected to behave respectfully. We reserve the right to refuse entry or remove anyone acting inappropriately.

8. Privacy & Data Protection

We respect your privacy. Our practices regarding the collection, storage, and use of personal data are detailed in our Privacy Policy.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, privacy, or practices of third-party websites.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page, and continued use of our website or services will be considered acceptance of the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

At The Alchemy Hub, we are committed to creating a safe, welcoming, and transformative space for all. By agreeing to these Terms, you help us maintain the integrity and harmony of our community.